Robots Field Service
Robots service in Charleston, SC.
On-demand Field Service Engineers across the Lowcountry aerospace hub, guided by AI that already knows your robots — manuals, SOPs, wiring diagrams, and repair history loaded into context before they arrive on site.
Sound familiar?
When a unit goes down, it takes days to get someone who knows the system
Only your senior guy knows some repairs
1 in 7 onsite service visits is completely unnecessary
4.66M
robots in operation worldwide
39%
faster resolution with AI
86%
first-time fix rate, top teams
Farhand Relay™
Our AI platform that becomes your senior engineer.
Upload your documentation — manuals, SOPs, wiring diagrams, error codes. The AI loads the full manual into context. No chunking. No retrieval errors.
A Field Service Engineer arrives on-site guided by AI that knows your robot. Step-by-step repair guidance from your own documentation.
After every job, the AI improves by text and voice debriefs. Your knowledge compounds over time.
1 in 3 issues resolved without rolling a truck. AI + phone = fixed.