Industrial Machinery Field Service
Your machines are smart. Your service should be too.
On-demand Field Service Engineers guided by AI to service your industrial machinery — CNC systems, production lines, and factory automation.
Sound familiar?
Outsourced service contracts are slow and expensive
Travelling or regional Field Service Engineers don't scale
When a unit goes down, it takes days to get someone who knows the system
$22B
preventive maintenance market by 2035
26%
service cost savings with AI
53%
first-time fix for bottom teams vs 86% for top
Farhand Relay™
Our AI platform that becomes your senior engineer.
Upload your machinery documentation. Full manual loaded into context — no chunking, no retrieval errors, no missed context.
On-site Field Service Engineer arrives with AI-powered diagnostics specific to your machine model and its repair history.
Remote resolution first — 1 in 3 issues solvable without rolling a truck.
Every repair improves the AI. Your knowledge compounds, your costs decrease.