AI Platform
Your senior engineer, on every robot.
Learns your machines. Guides your techs. Handles the comms. Plugs into your robots and observability stack to diagnose and run commands. Every call logs back — so service stays repeatable and your docs keep improving.
What Relay does.
AI-generated SOPs
Upload messy docs. Get visual SOPs and training materials.
Autonomous diagnostics
SSHs into your robot. Reads logs. Troubleshoots.
Contextual escalation
Remote → field → your engineers. Every handoff carries full context.
Service reports
Every interaction documented. Every job closed out.
Integrations
Slack, Jira, Zendesk, Salesforce, GitHub, AWS CloudWatch, and more.
Closed-loop learning
Every field issue feeds back. Diagnostics improve over time.
For your own team, too.
Not just Farhand-facing. Give Relay to your internal service team. Yesterday's enterprise FSM — built for robots.
Custom per OEM.
We build bespoke debugging tools around your stack. Your model, your sensors, your error codes — your own AI.
Democratized knowledge.
Tribal knowledge → searchable institutional docs. Every junior tech performs like your senior one.
One AI agent per customer. Hosted on our servers.
No data leaked to LLM providers. No cross-org data. No shared models.
See Relay on your documentation.
15-minute call. Upload your docs. We'll show you the agent.