For Facilities Field Service
Your facility runs on machines. We keep them running.
Hospitals, factories, warehouses, labs — any facility with installed equipment gets AI-guided Field Service Engineers who arrive knowing your exact systems.
Sound familiar?
Equipment vendors each have their own service contracts and response times
Your maintenance team can't specialize in every machine brand
When something breaks at 2am, there's nobody to call who knows the system
1 in 3
issues resolved remotely, no visit needed
39%
faster resolution with AI guidance
26%
service cost savings
Farhand Relay™
Our AI platform that becomes your senior engineer.
We load documentation for every machine in your facility — regardless of brand or vendor.
One number to call. One platform that knows all your equipment. AI dispatches the right Field Service Engineer with the right context.
Remote resolution first — many issues are solved by phone with AI guidance before a truck ever rolls.
Preventive recommendations based on your equipment's actual usage and service history.