Your robots. Our people. Always live ●
On-demand field engineers and remote teleoperators — all powered by our platform.
You've built the robot. Don't let ops slow you down.
We keep hearing the same challenges
Support costs grow
Hiring regional field techs is slow and expensive
Support costs grow
Hiring regional field techs is slow and expensive
Support costs grow
Hiring regional field techs is slow and expensive
Quality varies by field tech
Your best engineer can't be everywhere
Quality varies by field tech
Your best engineer can't be everywhere
Quality varies by field tech
Your best engineer can't be everywhere
Your workflows are messy
Messy tools, undocumented steps, key-person dependency.
Your workflows are messy
Messy tools, undocumented steps, key-person dependency.
Your workflows are messy
Messy tools, undocumented steps, key-person dependency.
Farhand provides on-demand field engineers, 24/7 remote teleoperators, and a platform to coordinate it all
We turn your expert knowledge into scalable playbooks
We work with your team to capture how you deploy, maintain, and support — then our field engineers and remote operators run it everywhere.
Visual playbooks
Step-by-step with photos and checkpoints
Visual playbooks
Step-by-step with photos and checkpoints
Visual playbooks
Step-by-step with photos and checkpoints
Live escalation
Your engineer can jump in remotely
Live escalation
Your engineer can jump in remotely
Live escalation
Your engineer can jump in remotely
Service Log
Complete record of every action taken
Service Log
Complete record of every action taken
Service Log
Complete record of every action taken